Managing complex medical care at home isn't a personal failing. It's a systems problem - and no one ever built the right system. Until now.
You show up. You track every med, every appointment, every change. You carry the whole system in your head - because no one ever handed you a better one.
Whether you're caring for a medically fragile child, supporting a young adult with autism or disability toward independence, or helping an aging parent - the tools you've been handed are paper, memory, and good intentions. It isn't enough.
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The caregiver who shows up - and still can't keep up
Three archetypes: medically fragile children · disabled young adults (independence + caregiver check-in) · elder care. Future: video slot.
Our son is our Pretzel Warrior - a medically complex child who came into this world and immediately made us into better people. He has brought us more joy, more purpose, and more love than we knew was possible. He is our beautiful beacon of light.
He also came with a navy-seal-level commitment and a learning curve nobody prepares you for.
"For months we had no nursing help at all. When we finally got approved for care, it was 40 hours a week - despite the fact that he was choking to death literally every two minutes. I would go to the bathroom and come back to find him turning blue."
With three other children clamoring for attention, I'd spend hours hammering my sleep-deprived brain into building a medication schedule - only to make an error I wouldn't catch until it was done. I stayed up late trying to make sense of the paperwork, then drove my kids to school the next morning so exhausted I was a danger to everyone in the car.
These precious souls deserve better than a system held together by sheer love and zero sleep. So do the people who care for them.
We looked for something that could help.
It didn't exist.
So we built it.
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Kara and family
Family photo - Gabe (our Pretzel Warrior) center.
The problem isn't the caregiver. It's the absence of the right infrastructure - and no one ever built it - until now.
Your loved one deserves a life of dignity. So do you. We're on a mission to help you not just survive the medical complexity and chaos - but thrive through it. Offload the stress. Find your footing. Breathe.
Pretzel Assistant coordinates your day, organizes your care team, tracks tasks and medications and supplies to help you stay on top of it, manages your insane pile of paperwork, and gives you a chance to breathe.
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Product demo screencast
Short walk-through of Pretzel Assistant in use. Future: embedded video.
Every feature exists because someone lived the problem first.
Stages 1 and 2 bring order to the chaos. What comes next transforms how caregivers, care teams, and institutions operate - addressing the pain points that currently have no solution at all.
A private AI trained on months of your care data - surfacing patterns your team might miss, preparing specialist-specific questions before every appointment, transcribing visits, interpreting medical notes in plain language, and suggesting care plan updates for your review. Fully encrypted. Your data never leaves your account. Never used for training.
AI scans your bills, flags denials, auto-drafts appeal letters from your care history, tracks insurance caps before they lapse, navigates Medicaid applications, manages DD funding, and tells you exactly what needs attention - with talking points for the call and a draft for the letter. School advocacy and IEP management included.
When a loved one is in a nursing home or long-term care facility, families deserve to know what's happening. Pretzel Assistant gives families real-time visibility into care schedules, task completion, and daily notes - and gives facilities a documented, transparent record that builds trust and reduces conflict.
Nursing agencies and care facilities that adopt Pretzel Assistant gain Medicaid-compliant documentation, lower incident rates, fewer hospital readmissions, and families who trust them more - because they can see what's happening in real time. The data is clear on what better coordination delivers.
We're in beta. Here's what early users are saying.
The medication tracking alone would have saved us from three separate crises in the last year. I can't believe this didn't exist before.
As a home health nurse managing multiple patients, the shift handoff notes are a game changer. I know exactly what I'm walking into before I even open the door.
I've used three different apps trying to manage my daughter's care. None of them understood what this life actually looks like. This one does.
Join us and help shape the tool this community has always needed. Your feedback is built directly into the product.
Help us build the tool this community has always needed. Your feedback shapes the product directly.
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